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Customer Support

Fill out the form with any quarry on your mind and we'll get back to you as soon as possible

ADV/BP

We're Here to Help!

Kindly note that this is a Multiform, Thus you will need to use the first drop down field/Bar to select your desired option. Form may morph based on the selected option

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What do these options mean?

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In-site Loan Service : You are a loan company, and wish to operate your service within our platform, whenever your service block is clicked.

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Out-of-site Loan Service : You are a loan company, and wish to link your service block to a platform outside our website when clicked.

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Business Upload: Means uploading a virtual version of your business on to our website, for our site visitors to explore and book/contact you.

 

Normal Image Advert (NIA): Advert does nothing when clicked.

 

In-site Connected Image Advert (ICIA): Advert connects to your business space on our website when clicked, for those who have their businesses uploaded on our website.

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Out-of-site Connected Image Advert (OCIA): Advert connects to whatever choice platform you indicate (Ex: your social media or website), outside our website when clicked.

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Normal Video Advert (NVA): 1 Minute Max advert videos.

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In-site Connected Video Advert (ICVA): 1 Minute Max advert videos. Advert connects to your business space on our website when clicked, for those who have their businesses uploaded on our website.

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Out-of-site Connected Video Advert (OCVA): 1 Minute Max advert videos. Advert connects to whatever choice platform you indicate (Ex: your social media or website), outside our website when clicked.

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Note: For best results, the recommended advert Image dimension (resolution) is 2560 X 1440, or at best, your advert image must at least have a horizontal layout (i.e a landscape orientation). Also, If you were referred  by one of our official agents and you pay for a full year's subscription, you will be gifted a BONUS MONTH.

Did you miss the instructions after submitting the form?

Please note that even though clicking the button below gives you access to the instructions & links, for your registration to be valid, you must first preregister, using the form above. The first step of this application process is mandatory, and must precede the documentation phase.

Chat with Our Support Team

Have a chat with us real-time on any issue on here. But if for some reason, we are absent, we will surely get in touch with you as soon as possible. For more dedicated feedback, you can join our whatsapp support group.

FAQ

Frequently Asked Questions

Frequently asked questions
LOCATION (MAPS)

Website Tutorials

Website Tutorials
CHANGING YOUR PROFILE DISPLAY NAME
CHANGING YOUR PROFILE DISPLAY PICTURE
HOW TO POST IMAGES ON MY PROFILE
HOW TO GET MY ACCOUNT PROFILE LINK
HOW TO MODIFY MY ACCOUNT PROFILE LINK
DESKTOP - HOW TO OFFICIALLY POST A TASK FOR OFFICIAL AGENTS TO RESPOND TO
DESKTOP - CREATION OF ACCOUNT ON THE VFFP WEBSITE
DESKTOP - REQUEST FOR BUSINESS UPLOAD
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